Tier 3 supports the use of Security Assertion Markup Language (SAML) for exchanging user authentication data as XML between trusted parties. This industry standard protocol empowers our customers to use their own identity management system for authenticating users of the Tier 3 Control Portal.
SAML has three main parties: the user, the identity provider (IdP), and service provider (SP). The IdP is the repository that holds identity information. The SP is the party that wants to authenticate a particular user who is using an application.
The SAML flow occurs as follows:
The enterprise user of the Tier 3 cloud hits a URL that is dedicated to their account. The user is asked how they would like to log into the system and they choose SAML.
The web application contacts the Tier 3 SAML service to initiate the SAML message exchange.
The Tier 3 SP sends a digitally signed SAML authentication request to the enterprise IdP. This IdP takes the user's Kerberos token and validates them as a user on the enterprise network.
The IdP returns a signed (and optionally, encrypted) SAML authentication response message to the Tier 3 SP. This message includes a Name ID assertion and that value is matched to a User record in the Tier 3 cloud.
The user is logged into the Tier 3 cloud and operates under the roles and permissions assigned to their Tier 3 user account.
The steps below walk through the process of building an entire SSO and SAML scenario based on Microsoft Active Directory Federation Services as the IdP proxy. If you already have an identity provider, you can skip to step #3 where trust is established between Tier 3 and the IdP.
1. Provision server to act as Identity Provider.
Log into the Tier 3 Control Portal and choose to create a new Blueprint. This takes you to the Blueprint Designer wizard.
Include a single (Windows Server 2008 or above) server to the Bluepriint and add packages to Install DNS, Install Active Directory, Reboot, Install IIS, and Add a Public IP. The DNS and Active Directory packages give us a custom domain to work with, and an identity directory for our user records. Microsoft Internet Information Services (IIS) provides a web application host for the Active Directory Federation Services (ADFS) web services used later on. Finally, the public IP address exposes our server to the public internet where applications (like the Tier 3 Control Portal) can access it for a SAML exchange.
Publish the Blueprint and then locate it in the Blueprint library. Click the Deploy Blueprint button to initiate the provisioning process.
On the "Customize Blueprint" step of the deployment wizard, the user is asked to provide deploy-time build parameters such as the server password, host network, and Active Directory domain name. Note a few key values: first, the Primary DNS value must be equal to the name of the server being created. Recall that we are added DNS services to the server itself, so THIS is the domain that the new server should use for resolution. The Domain Name parameter typically contains the full name of the domain (including a suffix such as ".com") while the Net BIOS Name omits the suffix.
Complete the deployment process and wait for the new server to be built by the Tier 3 Blueprint engine.
Locate the server in the designated group and confirm its DNS value and public IP address.
2. Install and configure Active Directory Federation Services.
Open client VPN software and connect to the Tier 3 network. Once authenticated, create a Remote Desktop session to the target server. In the Server Manager, confirm the installation of DNS, Active Directory, and IIS.
In order to issue certificates easily from this server, install the Certificate Services role on the server. Choose the Certificate Authority role, select Enterprise CA, set this to a Root CA, and create a new private key. Finish the wizard.
Open the IIS Manager, click the host name, and locate the Server Certificates feature.
Double-click the Server Certificates icon and select the option on the right to Create Domain Certificate. On the first page of the wizard choose the common name (it could be a wildcard entry like "*.tier3samldemo.com") and organizational details.
On the next page of the wizard, choose the Certificate Authority and set the friendly name of the certificate.
After completing the wizard (and creating a certificate that should show up in the Certificates MMC as a Personal certificate for the Computer account), right-click the Default Web Site in the IIS Manager and choose Edit Bindings. Here, we set the site to use our new certificate for SSL.
Select the Federation server role, and complete the short wizard. Once the wizard installs prerequisite software and finishes installing ADFS 2.0, choose the option to launch the ADFS Configuration Wizard.
Choose to Create a new Federation Service, a Stand-alone federation server, and notice that the wizard pulls in the name of the certificate set for SSL in IIS.
When the wizard completes, notice the new ADFS configuration options.
Before proceeding, add a new user to the Active Directory. In the Server Manager, expand the Active Directory Domain Services node, then Active Directory Users and Computers, and then the domain.
Right-click on the Users node and select New, then User. Add the details of this new user and save the settings.
3. Create trust relationship with Tier 3 Cloud.
Prior to starting this step, contact the Tier 3 NOC to acquire the public certificate that validates the message coming from Tier 3.
In the ADFS 2.0 Management console (or whatever IdP service that's being used), create a new Relying Party Trust. This is where the settings from the Tier 3 cloud are added to the local IdP so that it recognizes the SAML authentication request and can validate the inbound signature.
Choose the option to add the relying party metadata manually.
Name the relying party something like "Tier 3 Control Portal." Select the ADFS 2.0 profile. When asked for the Relying party trust identifier, use the following value (while filling in your specific account alias): https://<alias>.tier3cloud.com/SAMLAuth. Note that this value is case-sensitive!
Finish the wizard, and plan on addition a pair of additional values later on. On the last wizard page, click the checkbox to Open the Edit Claims Rules dialog. Here is where we define which Active Directory values (claims) map to the SAML attributes sent back to Tier 3.
Set the source of attributes (Active Directory), choose the User-Principal-Name as the LDAP Attribute, set the Outgoing Claim Type to Name ID.
After completing this wizard, go back to the Relying Party Trusts folder and open the new entry. Switch to the Signatures tab, and add the certificate provided to you by the Tier 3 NOC.
Switch to the Endpoints tab and add a SAML Assertion Consumer with a POST binding and set the URL to https://<alias>.tier3cloud.com/SAMLAuth/Post. Once again, this value is case-sensitive.
Finally, on the Advanced tab, change the Secure Hash Algorithm to SHA-1. Save the Relying Party Trust entry.
4. Configure Tier 3 account with SAML settings.
Log into the Tier 3 Control Portal and under Account menu, select the Users tab.
Switch to the Authentication sub-section and check the box labeled SAML Authentication. This opens up a series of configuration settings.
For the SAML SSO URL,set the ADFS service URL. This includes the domain name the ADFS server. Even if you don't own the public domain name used here, enter the domain created for the local server.
To get the Signing Certificate Key, return to the ADFS server, view the ADFS Management Console, and find the Certificates directory under the Services node. Notice the Token-signing certificate.
Choose to view the certificate (by right-clicking it), switch to the Details tab and select Copy to File. Export a Base-64 encoded X.509 certificate.
Save the file to a known location on the file system. Open the file with a text editor and copy all of the text between the "Begin Certificate" and "End Certificate" indicators.
Paste this value into the Signing Certificate Key field in the Tier 3 Control Portal. Click the Save button and switch back to the Users List view. Select the user that you want to perform SSO with, and locate the SAML Username field. Since we chose above to use the Active Directory User Principal Name as the lookup value to the Tier 3 account, we must plug in the User Principal Name associated with this user.
Save the user record.
5. Exchange SAML messages to perform Single Sign On.
Before testing, if you do not own the public domain name corresponding to the DNS name of your server, then your test will fail. To test successfully, change your local machine host file so that the browser translates the domain name to the public IP address of the server. When the SAML request comes in to ADFS, it tries to match the SAML Destination ID (retrieved from the SAML configuration in your Tier 3 account) to the Federation Service name in the ADFS server.
If the values do not match, then ADFS will return an exception. In order to test this scenario without registering and owning the corresponding public domain name, navigate to your local machine's host file (C:\Windows\System32\Drivers\etc\hosts) and add an entry that maps the public IP address of the server to the DNS name of the server.
Go to a web browser and plug in https://<alias>.tier3cloud.com. Here you can sign in via Tier 3 username and password, or choose the Sign In Using SAML option. If you choose the latter, then the Tier 3 SAML service redirects the browser to the URL specified in the account's SAML SSO URL setting.
Clicking the Sign In Using SAML button results in the following message being sent to the ADFS (or any IdP) service.
The user experience when clicking that button is that the user is prompted for credentials (if the user is not hitting the website from within the domain itself) and once provided, the user is automatically logged into the Tier 3 portal. Because they used Single Sign On and SAML, they did NOT have to enter their Tier 3 account credentials, but rather, were able to use their regular network credentials.